Terms & Conditions

Customer Care

Terms & Conditions

Rusty is owned and operated by Vegas Enterprises Pty Ltd within Australia. ABN 65009078148

All content featured on this website remains the property of Vegas Enterprises and cannot be copied or distributed without prior written consent from Vegas Enterprises. All persons accessing this site agree to accept the terms and conditions and privacy policy.

These terms and conditions govern the use of this site and to purchase product from our online store. The placement of an order indicates your acceptance of these terms and conditions. Rusty reserves the right to make changes to this site and these terms and conditions at any time. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, just a confirmation that we have received it and that payment has been approved. Upon receipt of your order we will not accept any changes or decline your order for any reasons requested. Our online concierge will send you a further email confirming shipment of your order. We reserve the right not to accept your order if we are unable to obtain authorisation for your payment and if we are out of stock of the product you have ordered. We have the right to refuse acceptance of your order at our sole discretion. If we cancel your order you will receive an email from us outlining the reasons and a full refund will be issued within 48 hours of the cancellation.

Discount Codes

Discount codes are not valid on already discounted products, wetsuits, surfboard accessories or TradeR workwear. 

#OURKIND of Loyalty

As #ourkind of member, you’ll earn points and exclusive rewards every time you shop. To redeem your points, head to the checkout and enter your discount code or select your reward from the dropdown menu.

Welcome Discounts

Welcome discounts are valid for full price items only. They are not valid on already discounted products, wetsuits, surfboard accessories or custom and collab items.

Loyalty Points

Points which are redeemed as dollars off at checkout can be used on full price and sale items.

Loyalty Point Minimum Spends

Please note minimum spend requirements for point rewards:

Get $10/$20/$30 off when you spend $50+

Get $40 off when you spend $60+

Get $50 off when you spend $70+.

 

Find out how it works on our rewards page! Need some help? Send us an email at online@rusty.com.au, we are here to help!