Terms & Conditions

Customer Care

Terms & Conditions

Rusty is owned and operated by Vegas Enterprises Pty Ltd within Australia. ABN 65009078148

All content featured on this website remains the property of Vegas Enterprises and cannot be copied or distributed without prior written consent from Vegas Enterprises. All persons accessing this site agree to accept the terms and conditions and privacy policy.

These terms and conditions govern the use of this site and to purchase product from our online store. The placement of an order indicates your acceptance of these terms and conditions. Rusty reserves the right to make changes to this site and these terms and conditions at any time. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, just a confirmation that we have received it and that payment has been approved. Upon receipt of your order we will not accept any changes or decline your order for any reasons requested. Our online concierge will send you a further email confirming shipment of your order. We reserve the right not to accept your order if we are unable to obtain authorisation for your payment and if we are out of stock of the product you have ordered. We have the right to refuse acceptance of your order at our sole discretion. If we cancel your order you will receive an email from us outlining the reasons and a full refund will be issued within 48 hours of the cancellation.

Northern Rivers Flood Relief Raffle

Guidelines

Users must purchase a ticket from www.rusty.com.au to be in the draw. Users can purchase as many tickets as they like between the 26th of April 2022 - 23rd of May 2022. Prizes are non-transferable or redeemable for cash. 

About the Charity

The Flood Relief Fund is a collaborative, community-led fund initiated by Byron Community Centre (Byron Bay Community Association Inc, ABN 69 627 365 180) and Northern Rivers Community Foundation (NRCF, ABN 88 105 475 536) to support immediate relief and recovery efforts for the flood events of February and March 2022 which affected the Northern Rivers region of New South Wales.

Byron Bay Community Association Inc (Byron Community Centre), a 100 year old charity with DGR1 status, is facilitating the fundraising and finances. Charitable fundraising number: 13726. The NRCF, also a DGR charity and with 18 years working in grant funding within the Northern Rivers region, is facilitating active research and identifying priority flood relief needs within the whole Northern Rivers community.

The funds are dispersed within the community in the form of grants. A Grants Committee, chaired by Byron’s Citizen of the Year for 2020, Helen Hamilton, and members from both organisations, has been formed to administer the grants for the quickest and most effective support. All donations are tax deductible. 100% of funds raised go to needs weekly, with no admin fee taken.

20% OFF FULL PRICED ITEMS

Discount excludes TradeR, Surfboards, Surf Accessories, Online Exclusives & Wetsuits. Discount is automatically applied at checkout and excludes sale items.

Discount Codes

Discount codes are not valid on already discounted products, surfboards, wetsuits, surfboard accessories or TradeR workwear.

SURFBOARDS COLOUR DISCLAIMER

Due to the many variations in monitors and browsers, colour samples may appear different on different monitors. Computer monitors and hand held mobile devices are not all calibrated equally and colour reproduction on the Internet is not precise. Since it is not possible to guarantee our online colours will look the same on all computers or devices we do not guarantee that what you see accurately portrays the colour of the actual surfboard.

We do our very best to make sure our surfboards are as close to the exact colour as possible, but cannot guarantee that what you see is an exact match. Keep in mind the actual surfboard can have colour variations due to the different foam constructions and resins used, for instance EPS can have up to a 20% colour variance when the resin hits the colour.

Note: Also don’t mistake the colour name to be what you may think that colour should be. Example, just because a colour may have the name Pecan, does not mean it will necessarily look like what most people would consider to be a Pecan colour. Please do not order using colour names as your guide, always use a Pantone number if possible or our numbers. Just because products have the same colour name that does not mean they are the same exact colour.

Most importantly, Black surfboards and dark colours, sure, they look cool. But... Black will show any imperfections. Even “cosmetic” ones. Dark colours absorb more heat. The darker the board is the more vulnerable it is to delamination. Black boards / dark colour glasses with epoxy resin will have a purpleish look due to the UV brightener.

Colours on surfboards may vary from colours ordered by customers due to countless factors such as differences in colour modes on image files, browsers, palettes, printer’s ink, etc. Such variances in colours do not constitute acceptable grounds for return. There are no returns due to colour variances. We cannot guarantee Black or any other dark colours, such as deep blue or dark purple.

By checking the box on the checkout screen you are agreeing that you have read, understand and agree to these terms. There are no returns due to colour variances.